Payment Terms

• All sessions must be paid in advance.
• Fees may vary depending on the service type (group, one-on-one, prenatal/postnatal, therapy, corporate).
• Session packages are valid only for the month purchased and do not roll over to the next month.
• Payment receipts will be shared via email or WhatsApp after successful payment.
• International payments may be subject to additional bank or processing fees.

Booking & Scheduling

• One-on-one sessions must be scheduled at least 48 hours in advance.
• Group classes must be booked in advance to confirm participation.

Cancellation & Rescheduling

• Cancellations or rescheduling must be made at least 48 hours prior to the session.
• Cancelled sessions can be reused within the same calendar month only.
• Monthly packages do not roll over to the next month.
• No refunds are offered for missed or late-cancelled sessions.

Emergency Cancellations

• Emergency cancellations(only 2) may be accommodated up to two times per month.
• Additional last-minute cancellations will be considered a used session.

No-Shows

• No-shows or absence without prior notice will be treated as a completed session.